Support
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Common questions
How do I dismiss an alarm?
Each alarm uses the challenge you picked when you set it: solve a math problem, photograph an object, or shake your phone. Complete the challenge and the alarm stops. Relentless alarms keep returning until you're up — and every ringing screen has a Panic Exit for genuine emergencies.
The alarm didn't fire
Confirm that notification permission is on (iOS Settings → Notifications → Wake Boom → Allow Notifications) and that a Focus or Do Not Disturb schedule didn't silence it.
I lost my alarms after restoring my phone
Alarms live locally on your device. If you restored from a backup that excluded app data, they'll be gone — set them up again and Wake Boom will start fresh.
Managing your subscription
Wake Boom Premium is billed through your Apple ID. To view, change, or cancel it, open iOS Settings → tap your name → Subscriptions → Wake Boom. Cancellations take effect at the end of the current billing period.
Refunds and billing
In-app purchases are billed by Apple. Refund requests go through Apple at reportaproblem.apple.com.
How do I delete my data?
Your alarms and settings live on your device, so deleting the app removes them. Optional photo missions don't keep your photos — each image is discarded right after the check. For anything else, write to hi@solvalabs.studio.
Privacy
For how we handle data, see our Privacy Policy.
Still stuck?
Email hi@solvalabs.studio and we'll get back to you — usually within one business day.